// 24/7 Dispatch for California Tow Operators

Stop losing CHP rotation calls at 2 AM.

Bilingual dispatch that answers every inbound call in under 2 seconds — captures the right info, gets your closest driver on scene, and protects your spot on the rotation list. While you sleep.

Watch the Demo 📞 Hear It Live See How It Works
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// Hear the dispatcher
Call our line — pretend you're a stranded customer.
(951) 633-7977
📞 Tap to call · No signup
Answer time < 2 sec
Languages EN / ES
Availability 24 / 7
Calls answered · 24h
1,247
Avg pickup time
1.6s
Drivers dispatched
384
Uptime · 90d
99.98%
▌ Built for operators using  Towbook · Dispatch Anywhere · TOPS · Omadi · AAA · Agero · HONK · CHP Rotation
// the problem

A missed call is more than lost revenue.

For California tow operators on CHP rotation, every missed call has compounding consequences. Generic answering services don't understand this.

[ 01 ]

Miss a CHP call → bottom of rotation

One missed rotation call means weeks of lost CHP work. Standard answering tools don't even know what a rotation list is.

[ 02 ]

Spanish caller hits English voicemail

Inland Empire is 52% Latino. Most dispatchers are English-only. Your callers hang up and call your competitor.

[ 03 ]

$49/mo SaaS that nobody set up

Cheap tools dump you on a dashboard and walk away. We come to your shop, configure everything for your operation, and stay on the line.

// how it works

Answer every call. Dispatch the right truck. Protect your rotation.

A real dispatch system running on your existing phone number. No app for your customers, no training for your drivers beyond what we cover on day one.

dispatch_pipeline.log · live
[ 01 ]

Bilingual pickup in under 2 seconds

Auto-detects English or Spanish from the caller's first words. Captures location via GPS-share text link. Gets vehicle details, service type, and quotes from your rate card.

< 2 sec
[ 02 ]

Detects CHP officers, captures incident data perfectly

Officer name, badge, incident number, hazards on scene, truck class required. Texts you in 15 seconds with everything you need. Never lose a rotation turn.

~ 15 sec
[ 03 ]

Pushes the job to your driver and your TMS

Driver gets SMS with full details. Customer gets ETA text in their language. Your dispatcher gets a clean, paste-ready job summary so it lands in your TMS without retyping. 90-second timeout auto-reassigns to next driver if no response.

~ 30 sec
[ 04 ]

We come to your shop and set it up

This isn't $49 self-serve. We drive to your yard, train your drivers, configure your rate card, dial in your TMS handoff, and stay on call for the first 90 days. White-glove from day one.

day 1
// the only dispatch system that does all three

Bilingual. White-glove. California compliant.

🇪🇸 Bilingual-first

Built for the 52% Latino Inland Empire market. Real-time EN/ES detection on every call.

🤝 Local SoCal setup

Hemet-based. We drive to your shop. Real handshake, not a Zoom call from a national vendor.

🚓 CHP rotation-aware

Detects officers, captures TSA-compliant incident data, protects your spot on the rotation list.

// the receipt

Every call recorded. Every job timestamped. Automatically.

"I waited two hours." "Your driver never showed." "I was quoted forty bucks." Every tow operator has lost that argument — not because they were wrong, but because they couldn't prove they were right. Project Hook journals your entire operation while it runs. Nobody fills out a form. The receipt just exists.

job_0148 · evidence_chain.log
6:42:09 PM📞 Call answered on ring one — recorded & transcribed (English)
6:42:51 PM💰 Quote given from your rate card: $75 · 15 min ETA
6:43:10 PM🚨 Job #0148 created · pickup geocoded to the curb
6:44:02 PM✅ Marcus assigned · GPS: 1.9 mi from pickup at assignment
6:51:47 PM🚛 Marked en route · position logged with the tap
7:02:13 PM📍 On scene — 19 minutes, 22 seconds after the phone first rang
7:24:55 PM✅ Completed · job record and shift log sealed
> dispute_response: pull the record · one click · case closed

🎧 Recorded calls

Every call — customer, CHP, motor club — recorded and transcribed, searchable forever. The quote your customer "never heard"? Play it back.

⏱ Timestamped jobs

Every status change journaled the second it happens, with the driver's GPS position attached. Who, what, when, and where — for every job, permanently.

📋 Logged shifts

Clock-ins, breaks, and completions written to the record automatically. Payroll questions and he-said-she-said both end the same way: look it up.

// FAQ

Questions tow owners ask first.

Will this replace my dispatcher?
It replaces the after-hours dispatcher you can't afford to hire and the daytime dispatcher you keep losing. It doesn't replace your judgment — calls that need a human (impound disputes, billing issues) get transferred to you immediately.
Does it work with Towbook?
Towbook doesn't offer a public API today, so we don't write into it directly. What we do instead: every job comes through to you and your dispatcher with all the details — caller info, location, vehicle, service type, motor club PO/auth — via SMS, Telegram, or email, in a format your dispatcher can paste into Towbook in seconds. If you use TOPS, Dispatch Anywhere, or Omadi, we can integrate via their APIs.
What happens when CHP calls?
The dispatcher detects rotation calls within 5 seconds. It captures the officer name, badge, incident number, location, vehicle, hazards, and truck class needed. Then it dispatches your closest available driver and Telegrams you immediately. The call is logged for compliance.
Do I have to change my business phone number?
No. You keep your existing number. We set up call forwarding — your customers still call the same number that's on your trucks, business cards, and Google listing. Calls forward to our system invisibly. Takes 5 minutes to enable on your existing carrier. Zero risk of disrupting your service.
How long does setup take?
We come to your shop. We train your drivers in 30 minutes each. We configure your rate card, motor club rates, and your dispatcher's TMS handoff. Call forwarding takes 5 minutes. You're live within a single visit. We stay on call for the first 90 days.
What if my callers can tell it's automated?
Modern voice dispatch is good enough that most callers won't know. If asked directly, the system tells them it's automated dispatch — and offers to transfer to you. Honest, professional, no tricks.
How does pricing work?
Three tiers depending on the size of your operation and whether you're on CHP rotation. We charge a one-time setup fee plus a monthly subscription. See full pricing →
90-day money-back guarantee — really?
Really. If we don't help you capture more jobs in your first 90 days, month four is on us until you're satisfied. We're not interested in customers who don't see results.
// see it for yourself

Watch how Project Hook works for your tow business.

Real demos of the system that answers every call and dispatches the right truck — built specifically for tow operators.

// next step

Hear it work. Then talk to us.

Call our demo line and pretend you're a customer with a flat tire. Then book a 15-minute call with us.

📞
Tap to call the demo
(951) 633-7977
// book a 15-min demo
Tell us about your operation.